Curbside Pickup

Here’s How it Works:

1. Place Your Holds Online

Button with the text, "Place a Hold" Opens in new window

  • You will need your library barcode and account password to place a hold. If you are having trouble logging in to your account, follow these instructions to reset your password.
  • If you are unable to place your order online, call the Library’s main number for assistance: 617-972-6431

Please Note: Items that are listed as available in Watertown will be ready first. Many libraries in the Minuteman Library Network (MLN) have not yet resumed full operations. If you request an item from another library you can expect a significant delay.

2. Wait for a Notification from WFPL

  • We’ll send you an email or call you when your holds are ready.

3. Schedule Your Pickup Online

You must schedule your pickup in advance if you want to use curbside service. We will not be able to accommodate pickup for people who do not schedule in advance.

  • After you receive an email or a phone call from the library, you can schedule your pickup online.

Button with the text, "Schedule Pickup" Opens in new window

  • You will need your library barcode and account password to schedule a pickup. If you are having trouble logging in to your account, follow these instructions to reset your password.
  • If you are unable to schedule pickup online, call the Library’s main number for assistance: 617-972-6431

Please note: We can’t offer same-day pickup with this system. If you are interested in same-day pickup, please call the library directly: 617-972-6431

4. Pick Up Your Order

  • Come to the Library at your scheduled pickup time. Face masks are required on Library grounds.
  • Go to the parking lot entrance, where you will see a white tent. Your items will be waiting for you inside the tent in a paper bag with your name on it. If you have any issues with your pickup, or you don’t see your bag, you can stop by the Circulation desk or call us at 617-972-6431.

Please note: Effective 3/15/21, WFPL is no longer offering car deliveries. All curbside pickup bags will be placed inside the white pickup tent behind the Library. If you are unable to access the tent, please call 617-972-6431 and someone will come out to assist you as soon as possible. 

5. Return Your Items

All drop boxes are open. Items can be returned to the Circulation Desk or to the exterior drop boxes at the Library, Town Hall, Hosmer Elementary, and at the Middle School.